McCarthy Metal Roofing in Raleigh, North Carolina has received a 2016 Guildmaster Award for showing a continued commitment to service excellence. GuildQuality, a third-party customer satisfaction surveying company based in Atlanta, has powered the Guildmaster Award since 2005 to celebrate service excellence among home builders, remodelers, and contractors.
McCarthy Metal Roofing was one of the over 200 companies recognized by GuildQuality for delivering exceptional customer experiences.
GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates. In determining the companies who were recognized with this honor, GuildQuality considers two primary metrics: the percentage of customers who would recommend your business and the percentage of customers who responded. McCarthy Metal Roofing achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.
“Customer satisfaction is our #1 priority. We are honored to accept this prestigious award from GuildQuality and will continue to strive for unparalleled customer service excellence in the home improvement industry.”
-Tim McCarthy, President- McCarthy Metal Roofing.
For more on the 2016 Guildmaster Award and qualifications, visit http://www.guildquality.com/guildmaster/.