Your source for construction industry news in the Carolinas
Everyone’s heard the statistics about the number of small businesses that fail, especially in those early years. The plumbing and HVAC fields are no different. Many contractors have a steady stream of happy customers that keep their businesses afloat even through rough patches. Others end up making critical errors that could send their business to financial ruin….
As professionals, electricians usually overlook the marketing side of their business, depending heavily on things like recommendations. While in the past, that might have been a great way to drum up business, today’s market is an entirely different affair. COVID-19 has made face-to-face marketing a hazardous matter, so where are electricians to turn for getting…
As the COVID-19 pandemic continues to impact the economy, businesses in the construction industry face dynamic challenges. Many firms are tightening their belts and cutting expenditures. During challenging economic times, communicating with prospects and clients is more important than ever. While activity has slowed, companies still need resources, solutions, information, products, and services provided by…
Successful construction firms don’t view marketing as an expense, but rather a strategic approach to business. Each year we have the opportunity to refresh how we approach our business, marketplace and clients. A marketing plan is about strategic choices: which markets to target, what services to offer, how to differentiate, how to communicate and how to win….
No real big surprise to the marketing professionals in the architecture, engineering, and construction industry that when it comes to marketing, our industry is often behind the curve of most other industries. Part of this is because marketing was outright illegal for professional services until the 1970s. Another reason is because there is a possible…
As I travel around the country visiting clients to discuss marketing plans, a common tactic that is presented is videos, specifically short format (less than four minutes). Many want to ramp up their existing video efforts, while others simply want to start, yet are nervous. Although the stats have been shared in this space numerous…
Technology and consumer behavior continue to evolve, having a significant impact on how marketers in the architecture, engineering and construction (AEC) industry plan and execute their tactics. The “rules” change on a regular basis, so keeping a pulse on current trends will help AEC firms improve their marketing effectiveness. There are 10 key trends to…
Public relations is the formal way in which organizations communicate with their public. It is planned or managed communication — a means to communicate, influence and even sell. While that sounds like a boring textbook statement, it is important to recognize the key message here: planned or managed communication. The chatter about your organization happens…
Customer segmentation has long been a standard in other industries. For instance, there are countless examples of manufacturers slapping a different label on an automobile and marketing it to a dissimilar demographic either based on a difference in price, image, or even branding. Applying this same philosophy to the concrete contractor can benefit customer retention…
