Stewart’s Denise Southerland Takes on New Leadership Role Created to Enhance Client Experience
RALEIGH, N.C. – Stewart, an interdisciplinary design, engineering and planning firm, announced today it has promoted Denise Southerland to director of knowledge management and processes.
“Denise is a strategic thinker with a history of proactively taking on initiatives that make a company-wide impact – creating operational efficiencies, market awareness and the elevation of the company’s brand and values internally and externally,” said Willy Stewart, CEO and founder of Stewart. “As director of knowledge management and processes, her leadership and commitment to Stewart and our continuous improvement efforts will continue to shine and provide value throughout the company and to our clients.”
In her new role, Southerland’s primary responsibilities include developing, improving and fully utilizing the company’s knowledge and process assets to enhance the client experience while increasing efficiency. Assets include quality reporting processes for each practice area, trainings and educational materials, collaboration software, business intelligence data and more.
The role also includes collaborating with corporate and practice leaders to develop best practice processes and programs to support the successful implementation of their strategic goals.
As an extension of her most recent role as Stewart’s director of strategic marketing, Southerland is also responsible for the company’s branding and go-to-market strategy, ensuring consistency between internal and external messaging.
Southerland brings more than 23 years of experience across marketing and business administration roles with the majority in the architectural, engineering and construction industry. She holds a Bachelor of Arts degree in psychology from North Carolina State University and is an MBA Candidate at Western Governors University (WGU).
Outside of the office, Southerland is active in industry organizations including Triangle Commercial Real Estate Women (TCREW) where she served on the board of directors and as a committee chair, Society for Marketing Professional Services (SMPS), and American Marketing Association (AMA) Triangle Chapter.
To learn more about Stewart, please visit www.stewartinc.com.
About Stewart
Stewart is located throughout the Carolinas, with offices in Raleigh, Durham, Wilmington and Charlotte, North Carolina, and Columbia, South Carolina. With a unique interdisciplinary collaborative approach that results in stronger and more creative design solutions, Stewart serves domestic and international clientele, offering a full range of services to meet the needs of its clients, including:
- Civil Engineering
- Geomatics
- Geotechnical & Construction Services
- Landscape Architecture
- Municipal Planning
- Sports & Events
- Structural Engineering
- Transportation
Stewart is a certified Historically Underutilized Business (HUB) with the State of North Carolina. The company was recognized as a 2019 Best Places to Work by Triangle Business Journal and Charlotte Business Journal. Stewart was also nationally ranked as a 2020 Top 500 Design Firm by Engineering News-Record. For more information, visit www.stewartinc.com or follow Stewart on LinkedIn, Twitter and Instagram.
